Service status

Intermittent

QUT Staff Printers

Started: 25/01/2017, 12:00 PM - Restored: Not yet restored
Audience: Some Students and Staff
Description:

Staff and students may experience an issue with connecting to a QUT staff printer. 

Users experiencing this issue will receive a message similar to:
"Do you trust this printer?  Windows needs to download and install a software driver"

Technical staff are investigating and hope to resolve the issue as soon as possible.

Workaround:
As a workaround, affected users can remove the connection to the printer on their computer and re-add the printer. If issues persist or you would like assistance with this please call the IT Helpdesk on 3138 4000 during our opening hours.


Updated at:11/04/2017, 10:10 AM

Technical staff wish to advise that investigation into this issue is ongoing



Updated at:24/05/2017, 10:30 AM

Technical staff are continuing to work with the vendor to resolve this issue. Further updates will be provided as they become available